Client Services Representative (07 Positions)

Position Overview:

We are hiring Customer Service Representatives for our new Omaha call center operation that serves consumer cardholders. We are looking for CSR agents with English and/or bi-lingual English/Spanish speaking ability.

Job Description:

  • Provide customer support to consumer cardholders
  • Follow defined Standard Operating Procedures (SOPs) that support operational performance
  • Share shift summaries and any required reporting with respective Supervisors and Managers
  • Manage to completion any task assigned by management
  • Responsible for following information security tasks as part of the work scope
  • Position requires both voice and none-voice support

We are looking for:

  • Intermediate. A bachelor’s degree is helpful but not required
  • Minimum 2 years of experience as a customer service representative in a similar position

Skills:

  • Relevant CSR experience preferably with a background in call center operations
  • Excellent verbal skills and professional demeanor with a good understanding of delivering excellent customer service
  • Familiar with basic computer operations
  • Excellent personal skills
  • Comfortable providing written communication
  • Minimal to no accent for English speakers

Job Location:

  • Omaha
benefit

Revenue Sharing

benefit

Medical Insurance

benefit

Car Finance

benefit

Provident Fund

benefit

Child Education Policy

benefit

Meals on the House

Overview of i2c

overview-icon

Global Leader in Payments and Commerce

overview-icon

Cardholders in 216 Countries and Territories

overview-icon

Join 800+ Amazing Global Team Members

overview-icon

Offices in Dubai, Lahore, London, Montreal, Singapore, Sydney and Silicon Valley

overview-icon

Named a Preferred Processing Partner by Visa

this job portal is powered by CATS

FOLLOW US

Connect with us and we will answer
any questions you have.

CONTACT

4 Old FCC Ferozepur Road
Lahore 54600

T: +92 42 111 000 048

Redwood City, CA (Silicon Valley) USA
T: +1 650 593 5400

E-mail: careers@i2cinc.com

Copyright ©1996-2017 i2c inc®. All rights reserved.