Project Coordinator - Product Support & ITOPS (1 Position)

Job Description:

  • To ensure the implementation of all training programs and NHDP of new hires in product support .
  • To conduct internal departmental meetings like RPC, DRB, review on production versions and other projects related meetings and circulate minutes of meeting.
  • To support in assigning tasks to internal teams and assist with schedule management .
  • Follow up on assigned tasks to different internal teams .
  • To present tickets in Engineering RPC meeting and maintain complete tickets tracking sheet.
  • To set priority of tasks according to the requirement of the department.
  • To review and monitor tickets through OTRS .
  • To ensure 24/7 availability.
  • To build good relationships with the other departments of the organization.
  • To provide support in administrative tasks of the department .
  • Coordination with other divisions of organization.

We are looking for:

  • CS degree with drive for resource and project management
  • Fresh to 3 years


  • Team player and good interpersonal skills.
  • Good communication skills.
  • Good in Follow ups.
  • Ability to perform under stress and aggressive deadlines.
  • Self-organized with the ability to plan ahead.
  • Command over office applications and Web Application.

Job Location:

  • Lahore, Pakistan

Revenue Sharing

Medical Insurance

Car Finance

Provident Fund

Child Education Policy

Meals on the House

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