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Project Coordinator - Operations (01 Position)

Lahore, Pakistan

Job Description:

  • Xplanner (Project Tracking Tool) project & iteration creation release wise
  • Xplanner release task creation & review on daily basis
  • Keeping Xplanner status updated on daily basis to ensure up to date Management reporting
  • Assist in tracking reporting resource utilization graph throughout the release
  • Assist in follow-up with resource for the task assigned
  • Keep Track of teams, attendance and leaves and highlight exceptions
  • Assist in review and monitoring of OTRS (Ticketing System) tickets
  • Preparing agenda & arranging and conducting departmental and inter departmental meeting and publish action items
  • Attend team, management and client meeting, take notes and circulate minutes
  • Preparing Business Requirement Document & Presenting ticket in RPC meeting & follow up till completion
  • Tracking of agreed upon action items during the meeting and follow up till completion from the concerned Team/Resource
  • Publishing RPC completion items with concerned teams
  • Preparing Weekly report & quarterly goal tracking of teams
  • Publishing Daily & weekly highlights of the week for all teams
  • Timely Sharing night incentive & weekend compensation details with account for the teams which are scheduled for night shift
  • Progress tracking & reporting to management on weekly basis for the major ticket under development
  • Daily & weekly charge back & fraud team reporting
  • Daily Settlement dashboard reporting
  • Assistance in daily work as & when required

We are looking for:

  • BCS / MCS/ BSIT/ MSIT/ BBIT/ BBA/ MSPM/MBA
  • 1 Year (Prior experience of coordinating tasks and management of resources is desirable)

Skills:

  • Should be proactive
  • Quick & keen learner
  • Responsibility handling
  • Good communication and Management Skills

Job Location:

  • Lahore, Pakistan
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