Job Description:

• Lead Business Process Re-Engineering Activity
• Document Business Processes
• Recommend Processes changes to reduce friction in existing processes
• Assist in implementing lean thinking methodology
• Assisting in Incident Management Reporting
• Participate in non-conformance investigation, root cause analysis, corrective, and preventive actions

We are looking for:

• Education: BS (CS), BBA/MBA

• Experience: 3+ years Experience

Skills:

• Excellent understanding of SDLC especially Agile and SCRUM processes
• Excellent oral and written communication skills
• Knowledge and grasp over RCA techniques such as 5 Whys, Fishbone and Failure Modes and Effects Analysis
• Ability to communicate and work effectively in cross functional teams
• Excellent documentation skills
• Proven work experience in process engineering
• Excellent technical skills
• Knowledge of process related standards
• Experience in process simulations
• Familiarity with payment card industry regulations
• Analytical thinker with interpersonal skills
• Analyze and improve business processes to improve overall workflow efficiencies and effectiveness
• Document processes and procedures using standard methodologies and tools
• Apply process improvement and reengineering methodologies and principles to identify and plan improvements (process and technology) including identifying the current process, applying best practices, and creating performance measurements
• Contribute to the design and implementation of organization-wide process-centric methodologies (i.e. Lean Six Sigma, Kaizen, Metrics, Goal Alignment, etc.)
• Analyze process methodologies, enterprise process leadership, and impact of recommended changes
• Work with internal customers to establish and maintain excellent working relationships, resolve issues, and promote team services and capabilities
• Participate in non-conformance investigation, root cause analysis, corrective, and preventive actions
• Facilitate organizational change
• Should understand Value Stream Mapping and Lean Thinking Methodology and should be able to work on these models
• Strong analytical, organizational, multi-tasking, presentation, communication, and problem-solving skills Experience of planning & reporting tools, including MS Project, MS Excel, and MS PowerPoint Knowledge of Compliance best practices in management and improving business processes
• Hands on experience of process automation in SharePoint and Power BI tools
• Working knowledge or experience in business process modeling

Job Location:

• Lahore, Pakistan