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Business Process Re-engineering Specialist (01 Position)

Lahore, Pakistan

Job Description:

  • Lead Business Process Re-Engineering Activity
  • Document Business Processes
  • Recommend Processes changes to reduce friction in existing processes
  • Assist in implementing lean thinking methodology
  • Assisting in Incident Management Reporting
  • Participate in non-conformance investigation, root cause analysis, corrective, and preventive actions

We are looking for:

  • Education: BS (CS), BBA/MBA
  • Experience: 3+ years Experience

Skills:

  • Excellent understanding of SDLC especially Agile and SCRUM processes
  • Excellent oral and written communication skills
  • Knowledge and grasp over RCA techniques such as 5 Whys, Fishbone and Failure Modes and Effects Analysis
  • Ability to communicate and work effectively in cross functional teams
  • Excellent documentation skills
  • Proven work experience in process engineering
  • Excellent technical skills
  • Knowledge of process related standards
  • Experience in process simulations
  • Familiarity with payment card industry regulations
  • Analytical thinker with interpersonal skills
  • Analyze and improve business processes to improve overall workflow efficiencies and effectiveness
  • Document processes and procedures using standard methodologies and tools
  • Apply process improvement and reengineering methodologies and principles to identify and plan improvements (process and technology) including identifying the current process, applying best practices, and creating performance measurements
  • Contribute to the design and implementation of organization-wide process-centric methodologies (i.e. Lean Six Sigma, Kaizen, Metrics, Goal Alignment, etc.)
  • Analyze process methodologies, enterprise process leadership, and impact of recommended changes
  • Work with internal customers to establish and maintain excellent working relationships, resolve issues, and promote team services and capabilities
  • Participate in non-conformance investigation, root cause analysis, corrective, and preventive actions
  • Facilitate organizational change
  • Should understand Value Stream Mapping and Lean Thinking Methodology and should be able to work on these models
  • Strong analytical, organizational, multi-tasking, presentation, communication, and problem-solving skills Experience of planning & reporting tools, including MS Project, MS Excel, and MS PowerPoint Knowledge of Compliance best practices in management and improving business processes
  • Hands on experience of process automation in SharePoint and Power BI tools
  • Working knowledge or experience in business process modeling

Job Location:

  • Lahore, Pakistan
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