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Associate /Software Engineer SDIM- (03 Position)

Lahore, Pakistan


Job Description:
  • 24×7 Monitoring of Mission Critical and Financial Applications. – i-e Transaction processing, Funds transfer, Direct deposit, Web Services and Applications, Mobile apps
  • Production services verification and ensuring successful delivery
  • Incident Management (Conference Bridges / Client-Vendor communication)
  • Problem Management (Identify common issues and provide feedback for improvement to supervisor(s) and relevant stakeholders.)
  • SLA Management (Maintaining Service Level Agreement for clients)
  • Correspondence with clients & inter-departmental communication.
  • In-house Product Trainings
  • Data Preparation for analysis purpose
  • Business Matrix and Reports for higher management.
  • Maintenance Management (Internal/External Notifications, Tracking and Timely Execution)
We are looking for:

    Education: BSCS, BSSE, BBIT, MCS

  •     Strong listening and learning abilities.
  •     Problem solving skills.
  •     Strong verbal and written communication skills.
  •     Excellent interpersonal and team skills.
  •     Good database concepts and SQL skills.
  •    Ability to analyze, troubleshoot and solve problems.
  •    Motivation and ambition to excel.
  •    Self-driven, time conscious and fast worker.
  •    Ready to work in a 24/7, fast-paced environment.
  •    Databases knowledge, Query Writing, CS Concepts, Operating System, Basic commands knowledge of Linux.
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