Job Description:

• Lead a team of 5-6 high performing transactional fraud detection/prevention analysts in a fast- paced environment including performance management, coaching, developing and driving the vision for the team.
• Build team; manage recruiting efforts and partner with Talent Team to bring in top quality candidates to fill critical roles .
• Identifies risk factors and trends of potentially fraudulent activity utilizing technical data analysis and statistical interpretation.
• Develop and implement comprehensive fraud detection strategies and business rules that balance fraud loss, cost of execution, and customer experience.
• Leads root cause analysis to identify opportunities to predict, prevent and mitigate risk within processes and performance.
• Utilize analytics to optimize existing fraud strategies, in order to reduce false positive rates and increase fraud detection rates.
• Extract and analyze data, investigate data integrity, generate metrics and perform data and portfolio analysis.
• Generate fraud metrics to show the performance of fraud systems for use in management reporting.
• Identify gaps in current systems, policies and strategies and take actions to mitigate emerging fraud risks with guidance from managers.
• Build strong relationships with Customer Service, Account Management, Strategic Clients and Dispute teams to gain support of risk management.
• Manages multiple projects to enhance and optimize fraud strategy systems and tools.
• Recommends enhancements and process improvements based on assessment of fraud systems and processes.
• Develops trending reports and key indicators to serve as early warning risk indicators for potentially fraudulent activity.
• Partners with across the company to effect change and promote awareness through the coordination of fraud detection and prevention efforts.

We are looking for:

• Minimum Education: Bachelor's Degree or equivalent work experience.
• Required Experience: 8+ years of experience in managing Payment Fraud Risk with 5+ years of managing a team.

Skills:

• Has an advanced understanding of fraud detection approaches and methodologies using analytical tools and techniques.
• Extensive knowledge in payment card fraud schemes, its risk prevention and detection methods.
• Experience mitigating online fraud, such as account takeover, phishing, online card testing, etc.
• Strong quantitative analytical experience, including background with statistical modeling & analysis.
• Ability to analyze large transactional datasets, interpret ambiguous situations, and make decisions under pressure.
• Deep understanding of the online payments landscape across all participants – issuer, merchant, acquirer and network.
• A strong, hands-on knowledge of working with data (primarily SQL).
• Excellent written, oral and presentation skills and an ability to synthesize information and make clear, concise recommendations on a course of action.
• Creative, team-focused, and effective problem solve.
• Preferred Certifications: CFE or AAP.