Director Learning & Development/ Organizational Development

Job Description

• Leadership development - Identify learning needs, work with the AVP & CHRO to develop or customize available programs and facilitate or oversee the delivery of development programs. 
• Mentoring- Provide coaching and assist management in the matching of individuals with mentors. 
  • Designs formal mentorship program.
  • Conducts / manages training for mentors across the organization.
• Assess organizational needs of operating, business, and functional units. 
• Work collaboratively with the AVP & CHRO on the design, development and implementation of programs, policies, and strategies to meet business needs and program goals. 
• Provide daily support around learning and development programs to fulfill end users’ specific needs to maintain or improve job, soft, business, and technical skills, and behaviors.
• Stay up to date on industry trends and best practices in leadership development to ensure that the training programs are effective and relevant.
• Execute the Employee Experience program aimed at positively impacting key employee experience touchpoints at i2c.
• Providing oversight and leadership to support system wide initiatives to improve overall execution and adoption with the workforce.
• Developing and ID, training programs and documentation to support the implementation of new processes and systems. Modeling and delivery of training where relevant/appropriate.
• Partners closely and provides integrated thinking with business partners and leaders across all functions – delivering engaging and compelling learning experiences.
• Contributes to cross functional leadership meetings and provides status on business readiness, impact, and risk.
• Collaborates with change agents and key stakeholders to co-create action plans, and ensure methodology and process are followed through on change initiative execution lifecycle.
• Develop processes for continuous improvement in partnership with colleagues on the i2c team and management.
• Create, access, and maintain KPIs of relevant metrics on the success of training and change management initiatives.
• Prepare leaders and employees to lead and manage change throughout the organization. 

We are looking for

• Education: Bachelors / Masters
• Experience: 10+ years

Skills

• Must be a strategic thinker and tactical leader – capable of understanding and communicating alignment of initiatives, project timeline, objectives, value propositions, and resource requirements.
• Expertise and experience in leading training and change management efforts for business transformation initiatives. 
• Must be an experienced hands-on leader – working directly on all change initiatives.
• Experience leading programs/projects
• Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
• Strong understanding of adult learning principles and instructional design methodologies. 
• Excellent project management skills with the ability to handle multiple initiatives simultaneously. 
•  Proficient in learning management systems and other learning technologies. 
• Strong verbal and, written communication skills, and excellent presentation skills. 
• Ability to multi-task 
• Strong critical thinking skills 
• Coaching skills and strong personal influence.
• Strong facilitation/communication skills.
• Analytical mindset with the ability to use data to drive decision-making and measure program effectiveness. 
• Strong leadership qualities, including the ability to inspire, mentor, and motivate a team of learning and development professionals.