Job Description
- 24×7 Monitoring of Mission Critical and Financial Applications. – i-e Transaction processing, Funds transfer, Direct deposit, Web Services and Applications, Mobile apps
- Production services verification and ensuring successful delivery.
- Problem Management (Reporting, Logging, and Tracking till resolution).
- Incident Management (Open conf bridge and engage required resources for rectification in case of High severity issues), Escalation, Notification, SOE, RCA.
- Data analysis (database and logs) and reconciliation of data.
- SLA Management (Maintaining Service Level Agreement for clients).
- Prepare Business Matrix and Reports for Higher Management.
- Maintenance Management (Internal/External Notifications, Tracking and Timely Execution).
- Maintain different matrix/data to support our daily operations.
We are looking for
- Education: BSCS, BSSE, BBIT, MCS
- Experience: Fresh
Skills
- Software Engineering, Databases, Algorithms and Programming Concepts.
- Familiarity with Solaris, Linux Platforms will be added Plus.
- SQL, Database management tool like DB Visualizer or other database management tool, strong analytical skills, Test Scenario definition and execution, Debugging of application, problem identification skills.
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Perks & benefits
At i2c, we want you to be well and thrive. Our global benefits package includes:
Vehicle Lease Facility
Child Education Assistance
Concierge Services
On-site Day Care Facility
Eid Bonus
Gym and Play Area (Table tennis)
Leaves Encashment
Life Insurance
Meals on House
Provident Fund
Value Creation Incentive Plan
Recreational Trips
Technical Certification Sponsorship
Long Service Cash Rewards
Performance Cash Rewards
Cash Allowances
Health Insurance
Outpatient (Self, Spouse & Parents)
Maternity Benefit
Annual, Sick and Casual Leaves
ATM, Vending Machine and Coffee Machines