Solutions Sales Engineer Payments and Banking (Bilingual)

Job Description

The Solutions Sales Engineer plays a pivotal role in driving revenue growth by supporting sales executives and client account managers in defining and delivering tailored solutions to clients. This position requires a deep understanding of customer requirements, the ability to showcase i2c product capabilities, and the expertise to identify gaps that can be addressed through product enhancements, new developments, or third-party integrations. Combining technical proficiency with strong communication skills, the Sales Engineer helps win new business and foster lasting client relationships.

We are looking for a highly knowledgeable and experienced professional who can quickly grasp the full range of our products and services and effectively communicate their value to clients.

This is a US based WFH position.

Bilingual proficiency in English and Spanish required.

Key Responsibilities

• Partner with sales executives to engage new prospects and respond to inbound requests for information/proposals.
• Rapidly understand and articulate the various products and services our company offers.
• Develop solutions for multi-tier business applications based on client needs.
• Prepare and deliver solution concept documents and technical presentations.
• Analyze and document prospect/client business requirements, including functional, usability, and non-functional aspects.
• Assess existing system architectures and recommend solutions to support business objectives.
• Provide bilingual (English/Spanish) technical translation and project management support for implementation teams.
• Conduct standard and customized product demonstrations, including mobile app demos.
• Lead and contribute to technical responses for RFIs/RFPs.
• Assist in proposal development, outlining high-level scopes of work for potential services.
• Deliver competitive analyses, product enhancement strategies, and expectation setting.
• Develop and maintain Client Specification Documents, Solution Concept Documents, and other sales process artifacts.
• Author and review technical notes for prospects and existing customers.
• Communicate challenges and opportunities to Sales Management, Product Management, Marketing, and Solutions teams.
• Create technical architecture diagrams, data flow diagrams, process flows, and integration specifications.
• Facilitate seamless handovers to the Client Implementation Group post-sale.
• Build and maintain strong relationships with internal teams to ensure success.

Qualifications

• Bachelor’s degree in a relevant field.
• Bilingual proficiency in English and Spanish.
• 5-10 years of experience in Sales Engineering within issuer payment processing, fintech, core banking, and payment solutions.
• Strong understanding of Software-as-a-Service (SaaS) solutions.
• Expertise in credit, debit, prepaid, and other payment products.
• Knowledge of fraud prevention, risk management, and regulatory compliance.
• Ability to quickly learn and communicate the company’s full suite of products and services.
• Strong written and verbal communication skills.
• Excellent interpersonal and teamwork abilities.
• Ability to work independently and collaboratively.