Associate Software Engineer - Product Operations

Job Description

We are seeking an Associate Software Engineer with good SQL skills to join our Product Operations Team to work on product implementations, network reconciliations, database configurations, API certifications.

Key Responsibility:

• Manage project implementations and follow processor standards and financial institute processes.
• Troubleshoot and resolve any issues that arise with our systems and databases.
• Develop and maintain documentation for our systems and configurations.
• Utilize project management tools like JIRA and OTRS to manage projects.
• Collaborate with other members of the IT Ops team to ensure smooth and efficient operation of our systems.
• Work with clients to provide consultation and guidance during the onboarding process, addressing any questions or concerns they may have.
• Collaborate with internal teams to resolve client issues and escalate issues as necessary to ensure prompt resolution.
• Continuously improve product implementation processes and procedures, with a focus on increasing efficiency and quality

We Offer:

 

• Competitive salary and benefits package.
• Opportunity to work with cutting-edge technology in a fast-paced and dynamic environment.
• Career growth opportunities with a clear path to senior positions within the FinTech industry.
• Ongoing training and development opportunities to stay at the forefront of the industry.
• Collaborative and supportive team environment that encourages innovation and creativity.
• Opportunity to work on high-impact projects and contribute to the success of the company.
• Flexible work arrangements and work-life balance.

Growth Path:

 

• As a Software Engineer in our Product Operations IT Ops department, you will have the opportunity to work with cutting-edge technology and contribute to high-impact projects.
• With a clear path to senior positions within the FinTech industry, you will have the opportunity to develop your skills and grow your career. You will gain expertise in transaction processing and settlement file processing, processor standards, and financial institute processes.
• Ongoing training and development opportunities will keep you at the forefront of the industry, while our collaborative and supportive team environment will provide opportunities for innovation and creativity.
• You will work with a diverse team of professionals and have access to senior leaders who are committed to your growth and development.

We are looking for

• Education: BS/MS CS/SE/IT
• Experience: 0-1 years

Skills

Requirements:

 

• Bachelor’s degree in computer science or a related field.
• At least 01 years of experience in IT Operations/Client Support
• Strong SQL skills and experience with other database management systems.
• Knowledge of VISA/Mastercard transaction processing and settlement file processing.
• Familiarity with processor standards and financial institute processes.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.
• Ability to work independently as well as part of a team.
• Strong attention to detail and ability to manage multiple priorities.